Problem with demo installation and plugins

StatusIDPriorityType
Closed26396HighMemento WP Theme
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sinclairvoyant Client

I am attempting to install the demo content and am seeing this message:

Installed Plugins

Frontend Builder - ACTIVE
Revolution Slider - ACTIVE
WooCommerce - ACTIVE

IMPORTANT Your plugins are not properly installed or activated. Click the Install and Activate Plugins button to install all the plugins needed for MementoWPWP demo installation.

When I click on “Install and Activate Plugins” I am taken to another screen with the error message: You do not have sufficient permissions to access this page.

Please advise. Thank you. 

Replies

User Description Posted On
Shindiri Support team Administrator

Hi,

PLEASE DO NOT POST VALID LOG IN DATA ON PUBLIC DISPLAY, ALWAYS SEND IT TROUGH EMAIL.

Can you please send us your access data for FTP, database (phpMyAdmin) and WP login info via e-mail to support@shindiristudio.com so we could see the problem firsthand? Also, you must include your Ticket ID so we can identify your purchasing and than we can solve your issue.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

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