Problems with Resonsive Design

StatusIDPriorityType
Closed17442HighDivision HTML
Profile Reply
Devildogg666 Client

Hi, there,
I’m having a problem with the responsive design of you Division template.
On an individual product page, when viewed on a phone (or if you minimize a desktop browser window to activate the responsiveness) all detail on the right hand side of the page does NOT move with the other content, and isn’t displayed at all! Here is a link to an example:
http://www.dmbfluidtech.com.au/eurolube/dev/oil_3-1pumps_c50stub.html
I have also noticed the same weird behavior on your own demo site here:
http://www.shindiristudio.com/dvsn-html/item-b-l.html

I also can’t get the contact form to work, even though I have changed the appropriate details in contact.php. When I click ‘Send’ it just re-loads the contact page without any confirmation messages, and no email is sent…..!
Please help as this site is absolutely huge and need to go live very soon!
Cheers, Dan.

Replies

User Description Posted On
Shindiri Support team Administrator

Hi Dan,

Unfortunately we can no longer offer support for this theme. It was put down from Envato market and will soon be released as a free theme.

We are sorry if this has caused you any inconvenience.

But for the record this is not an error the setup of the template is like that, somethings are not been visible when scrolling on such small screen sizes, there has to be some tweeks in order to show properly content.

Regarding the contact form not sending, something is clearly wrong with the setup. Try and do the following:

Open FTP and navigate to your public folder (public_HTML or www) and you need to find and open
wp-content - > plugins - > frontend_builder
here you need to find and edit frontend_builder_class.php

line 1258 : $mail_status = mail($mail_to, $subject, $body_message, $headers);
line 1268 : mail($field_email, $subject_v, $message_v, $headers_v);

and change it to:

line 1258 : $mail_status = wp_mail($mail_to, $subject, $body_message, $headers);
line 1268 : wp_mail($field_email, $subject_v, $message_v, $headers_v);

Shindiri Support team Administrator

Hi,

We have seen the comments on Dashboard, we are very sorry for this is our mistake,

one of our representatives didn't read the License information as it should be.

Division for WordPress was laid down, but the HTML version is still supported, please you do not have to worry about it. IT is our mistake, everybody who is working makes mistakes.

So, you do have the right do have the support needed. Please we are truly sorry for the inconvenience!

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

Shindiri Support team Administrator

Hi,

We have requested information from You in order to help with Your issue, could You be so kind and let us know if You have resolved the issue or is it still open.

If we do not hear from You in a weeks time period we will consider this ticket resolved.

Thank You,

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

× This ticket is closed.