Product not working on live page

StatusIDPriorityType
Closed32736HighiMapper WP
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bsanvidge Client

I am having issues with having the plugin work. Everything works when I view the image in the preview section within the plugin. However, when I place the shortcode given ( [image_mapper id=\\\"1\\\"] ) on a test page, it does not show up on my live page. This is the test page that I am using http://www.postprocess.com/forti-test/ . As you can see, it is showing a blank page where the image should be. Is there something different I should be doing? Please advise.

I can be reached at bsanvidge@postprocess.com.

Thank you,
Brittany 

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User Description Posted On
Shindiri Support team Administrator

Hi,

this is not enough information for us to give any directions on solving this. We would like to test this firsthand.

PLEASE DO NOT POST VALID LOG IN DATA ON PUBLIC DISPLAY, ALWAYS SEND IT THROUGH EMAIL.

Can you send us your access data for FTP and WP login info via e-mail to support@shindiristudio.com so we could see the problem firsthand? Also, you must include your Ticket ID so we can identify your purchasing and than we can solve your issue.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

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