Read More link not functioning properly

StatusIDPriorityType
Closed30697HighContent Timeline WP
Profile Reply
alanzador Client

On this page of my client\’s development site - http://sportmedstore.com/parisorthotics.com/lab/custom-made/about-us/ - we are using your timeline plugin (bottom of page). But for some reason I can\’t determine, clicking the \’Read More\’ link on any of the items seems to do nothing but reload the main page, rather than opening a more detailed view of the timeline item.

If you need access to the WP Admin area here are the details:
https://sportmedstore.com/parisorthotics.com/lab/custom-made/wp-admin
User: uncode
Passw: uncode

Thank you in advance for your help with this issue.

Replies

User Description Posted On
Shindiri Support team Administrator

Hi,

keep in mind this is public forum and that you need to change credentials before sending us access via email mentioned below.
PLEASE DO NOT POST VALID LOG IN DATA ON PUBLIC DISPLAY, ALWAYS SEND IT THROUGH EMAIL.

Can you send us your access data for FTP, and WP login info via e-mail to support@shindiristudio.com so we could see the problem firsthand? Also, you must include your Ticket ID so we can identify your purchasing and than we can solve your issue.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

Shindiri Support team Administrator

Hi,

you selected read more link to open in new tab, check this screenshot http://prntscr.com/h2mlo7
disable this setting if you want normal behavior of the active item open.

Also we see you are still on 4.4.2. version and that in order to have active content function properly you need to upgrade to 4.4.4. version.

We will not need log again for now so we urge you to now change your wp credentials (or delete user completely) that is on public display here.
Best regards,
Shindiri Studio | http://www.shindiristudio.com/

× This ticket is closed.