Refund for plug-in

StatusIDPriorityType
Closed32191NormalWooSlider WP Plugin
Profile Reply
dugu Client

Hi,

I recently purchased one of your plug-ins, but my client for who I purchased the plug-in, considers the admin interface too hard to understand. I’ve tried looking into other projects for which I might need this plug-in, but there’s no other project I need a product slider for.

Is it possible to receive a refund, as I won’t be using the plug-in at all?

Please let me know if you need any more information from me.

Kind regards,

Duguneh

http://www.dugu.nl

Replies

User Description Posted On
Shindiri Support team Administrator

Hi,

we are sorry to hear that.

Please note that Envato Market is handling all the purchases and refund. Also there is the refund policy page you can check to see do you fulfill the conditions to be refunded: https://themeforest.net/page/customer_refund_policy#not-refundable

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

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