Responsive Problem
| Status | ID | Priority | Type |
| Closed | 29065 | High | D-Light Theme WP |
| Profile | Reply |
nalbant
Client
|
My website address is http://www.magnaturk.com . I’m using same wireless connection for my smartphone and computer. When I open my website from a computer it is working fastly and without a problem but if I open my website from my smartphone or any others’ smartphone its loading the page very slowly and cannot show some sections of website. If I open your live preview from my smartphone it is also working without a problem. Can you find the problem? My login information for wordpress is |
Replies
| User | Description | Posted On |
Shindiri Support team
Administrator
|
Hi, PLEASE DO NOT POST VALID LOG IN DATA ON PUBLIC DISPLAY, ALWAYS SEND IT TROUGH EMAIL. Best regards, |
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nalbant
Client
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But I used your data package inside the wordpress. I think data is same as your live preview. I can surf easily with your live preview but not with my website on smartphone. If your bulk data is different from your live preview, optimization can be helpfull but if they are same, this cannot be a solution. |
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nalbant
Client
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Also I'm taking same things when I analyzed your live preview page but I can still surf on your page easily |
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nalbant
Client
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Did you do anything? Is there any development about problem? |
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Shindiri Support team
Administrator
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Hi, We responded on your issue via support email. Best regards, |
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nalbant
Client
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You still didnt solve my problem. Please solve it or I will contact with envato for refund process. |
