Rev slider error when creating a new page

StatusIDPriorityType
Closed4255NormalAnivia Theme WP
Profile Reply
dgtldre Client

I just bought and installed theme: Purchase Date: 2013-11-29 14:49:45 UTC

I'm trying to create my first page and I'm receiving a rev slider error. I noticed others are having the same issue but this was supposed to be fix in an update. I'm I doing something wrong?

Replies

User Description Posted On
Shindiri Support team Administrator

Hi,

You should update to the last version of Anivia and then re-save the pages where the issue with revslider happens. If you want us to update the theme for you, send us your WP and FTP login info via e-mail to support@shindiristudio.com .

Kind regards,
Br0

dgtldre Client

Updating the theme did not work. However, someone from the support team (via email) logged in and fixed my problem. Thank you guys very much!

Shindiri Support team Administrator

Hi,

No problem, if you encounter more issues, feel free to contact us.

P.S. If you like our items and our support system, please do not forget to rate us. You can do this by visiting your "downloads" page on Themeforest or Codecanyon websites.

Kind regards,
Br0

dgtldre Client

Voted 5 stars. thank you!

Shindiri Support team Administrator

Hi,

Big thanks to you :)

Kind regards,
Br0

× This ticket is closed.