"Save Mapper" stopped working

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Closed31603HighiMapper WP
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webologist Client

Hi, I’m building a multipoint map for a cemetery. I’ve been working right along, saving the map as I worked. All was well until I added pin 97. Now, every time I add a pin and click “save mapper” and then preview it, it hasn’t saved the new pin. 

I’ve tried logging out, tried different browsers, still the same result. I just downloaded this plugin and started working today, so I have the newest version. 

This is very urgent because I’m on a deadline with my client.

Replies

User Description Posted On
Shindiri Support team Administrator

Hi,

please can you give us access to your project so we can run some tests and check this firsthand.

WP and FTP access should suffice:
Please send it via email to support@shindiristudio.com

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

webologist Client

Hi, is there any update on this issue?

I emailed you login info, and support emailed back and asked permission to turn off some plugins. I replied back giving the OK. That was on April 19th. Haven't heard anything since, still unable to save any further points on the map.

Shindiri Support team Administrator

Hello,

sorry for a bit late reply we had national holidays aligned with the weekend.
We will check the status of the emails you mentioned and will send response promptly.

Thank you for your patience and understanding.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

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