Shortcode not working in Avada

StatusIDPriorityType
Closed32322HighContent Timeline WP
Profile Reply
AMSP Client
Hi,
I succesfully purchased and installed the Content Timeline Plugin.
After creating a new timeline (adding a whole category) I added the generated shortcode into my page.
Unfortunately the timeline isn’t being displayed at all – I tried different placements, settings, etc.
I’m using the Fusion Builder and Avada
5.7.1.
Do I have to consider sth. different when using Content Timeline Plugin with Avada?
Best
Ana

Replies

User Description Posted On
Shindiri Support team Administrator

Hi,

thank you for using our products.

We tested with Avada and Fusion builder and no issues were discovered. We have multiple projects we created where Avada and timeline are live together without conflicts. So we feel your problem is not global issue conflicting theme and Content Timeline.

so please let us debug the problem directly and send us login details to do so,

PLEASE DO NOT POST VALID LOG IN DATA ON PUBLIC DISPLAY, ALWAYS SEND IT THROUGH EMAIL.

Can you send us your access data for FTP and WP login info via e-mail to support@shindiristudio.com so we could see the problem firsthand? Also, you must include your Ticket ID so we can identify your purchasing and than we can solve your issue.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

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