Sierra Failure

StatusIDPriorityType
Closed31428HighSierra WP Theme
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Pixogon Client

In
Pagebuilder „WPBackery” the funktion “Row Settings“ doesn´t load.

All Sierra-eignen Plugins doesn´t load.

Following is showing in the console:

Failed
to load resource: “/pixogon_wp/wp-admin/admin-ajax.php”

the
server responded with a status of 500 (Internal Server Error)

 I can´t change anything in the Thema. No Text, no Widgets, nothing! nothing is possible to edit.

The only thing wokrs are the “Column Settings“ …very strange…

The Masterproblem is, that my Deadline for this Website is the 29th March 2018. 

On this Date a new contract begins an the old is gone. So i need help immediately Please!

Kind Regards

Andreas Elsner

Replies

User Description Posted On
Shindiri Support team Administrator

Hi,

500 (Internal Server Error)  usually points to problems with server as error states itself and not loading ajax can cause almost total breakdown of WP project. We can check the project for you and do few tests, hopefully sorting this before deadline you have.
PLEASE DO NOT POST VALID LOG IN DATA ON PUBLIC DISPLAY, ALWAYS SEND IT THROUGH EMAIL.

Can you send us your access data for FTP, database (phpMyAdmin) and WP login info via e-mail to support@shindiristudio.com so we could see the problem firsthand? Also, you must include your Ticket ID so we can identify your purchasing and than we can solve your issue.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

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