Site is not fixed in sideways on mobile

StatusIDPriorityType
Closed19648HighSierra WP Theme
Profile Reply
sinkadus Client

Hi
When I view my site (or your demo) I can swipe sideways and move the content to my left or right. This shouldn’t be possible – the content should be fixed sideways. See my screen grabs:

My site: http://inft.ly/3hTGFN9
Your demo: http://inft.ly/FM99Hdg

I included your demo so you know it isn’t about my custom css or some third party plugin.

Can you have a look at this and see if you can provide a fix?

Thanks!

Replies

User Description Posted On
Shindiri Support team Administrator

Hi

Can you send us your access data for FTP login info via e-mail to support@shindiristudio.com so we could see the problem firsthand? Also, you must include your Ticket ID so we can identify your purchasing and than we can solve your issue.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

sinkadus Client

No, sorry. I'm only consulting a friend on this project. So I dont have ftp access. If it is the only way to investigate, I might be able to get it. But cant you just start by looking at your demo? It has the same problem, no?

sinkadus Client

Any activity on this ticket?

Shindiri Support team Administrator

Hi,

In order to help you we will need access to transfer it to our developer to have it checked out.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

× This ticket is closed.