Slide panel isn't opening upon click (Read More)

StatusIDPriorityType
Closed30901HighContent Timeline WP
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dmsdesignstudio Client

Hi, I am having trouble with the Content Timeline plugin.

When I click on the READ MORE button it just opens a new browser window that is the same as the one that is already open. 

There seems to be a breakdown in the slide panel function.

I am using the 4.4.2 version of the plugin, WordPress v 4.9.1 and the latest version of the Bridge theme.

The thing is that it was working the way it should be as per the demo you guys have here:

http://www.shindiristudio.com/demo/?item=Content_Timeline_Wordpress

But I think after an update to the latest WordPress the other day it has stopped.

Any help would be awesome as i am stumped.

Derek

Replies

User Description Posted On
Shindiri Support team Administrator

Hi,

there is a new version, 4.4.4 you should consider updating, also there is a possibility you or someone with access to your website accidentally selected read more option in global settings. Can you please check this screen and make sure that is not the case. That behavior is normal if this option is checked : http://prntscr.com/hh7qp6

If after possible update and confirmation that correct settings are checked, problem still persist please contact us again so we can continue working on solving your issue.
Best regards,
Shindiri Studio | http://www.shindiristudio.com/

Shindiri Support team Administrator

Hi,

any update about this issue ? Did you manage to solve this after the information we sent you ?
Thank you

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

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