Snap shop full width is not showing at full width

StatusIDPriorityType
Closed22201HighSnapshop WP
Profile Reply
saragooding Client

Hello,
I am using snap shop and my pages were all working correctly until recently. I updated plugins and wordpress that had not caused any issues before and now some of my full width pages are not showing at full width. All the setting are the same as they were when it was working. The footer is still full width but the header bars are not.

Not working:
http://launderedgoods.com/launch-one-page/
http://launderedgoods.com/about/
http://launderedgoods.com/the-goods/
http://launderedgoods.com/the-goods-2/

working:
http://launderedgoods.com/blog/
http://launderedgoods.com/faq/

Please help!

Replies

User Description Posted On
Shindiri Support team Administrator

Hi,

Please tell us what did you updated exactly? We can not be sure why this is happening?
Best regards,
Shindiri Studio | http://www.shindiristudio.com/

saragooding Client

I don't know when it started happening I haven't added any new plugins so they are all ones that once worked with the theme. There was a recent Wordpress update that may have caused its is there something I can add to the Css or code to override whatever is keeping the pages from being full width?

Shindiri Support team Administrator

Hi,

No, unfortunately Wordpress is keeping hitting us in a face with a hammer, constantly updating stuff, sometimes somewhat like this happen and we need time to check why is it happening.

Latest many things were changed by wordpress in the back-end, this could affect this to happen in such manner.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

 

saragooding Client

What is the best way for me to update my Snapshop theme without losing any of my current pages?

Shindiri Support team Administrator

Hi,

The best why to update any theme is via FTP.

Just rename you current theme inside the wp-contents  > themes > 001snapshopWP

And copy the updated version inside the same folder (themes).

After that just activate the theme inside Wordpress and you are good to go.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

× This ticket is closed.