Snapshop Demo Content Installation

StatusIDPriorityType
Closed16598NormalSnapshop WP
Profile Reply
RetroDairyMart Client

Hi there,

I have installed the Snapshop theme, been following along with the steps to install the theme and required plugins. When getting to the one click demo content installation step I got a message saying the the demo content installation failed and to contact you guys, so I am. For help. 

The url is http://retrodairymart.com/dev

Please let me know what to do next. I appreciate it.

Bryan

Replies

User Description Posted On
RetroDairyMart Client

Hi there,

I tried to follow the manual demo installation tutorial and I still had issues. I needed to delete the previous dev installation to start fresh.

The new url is:

http://retrodairymart.com/new

Please let me know what credentials you need in order to help me with this.

Thank you.

Bryan

Shindiri Support team Administrator

Hi,

We have a document ready for You in order to help You get trough the whole process when something is giving Your errors or failing.

Check this link to the : Demo Tutorial Advanced:

http://support.shindiristudio.com/downloads/Demo%20Content%20Tutorial.pdf

Let us know if this was helpful at all.

Thank you

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

RetroDairyMart Client

Hi Support,

As stated in the previous comment - I already followed the advanced tutorial and still had issues. I'm willing to try again, however I should probably ask a couple of questions to make sure that I am doing it correctly. 

I want to upload the boxed content demo. I connected via FTP. However, I was not sure if I needed to upload the snapshop.zip file as the general catch all, or just the specific layout that I want to use - boxed.zip. I chose to just upload the specific demo for the boxed layout. 

The other issue/point of confusion was whether or not I should create a 2014 folder in my uploads folder to hold the demo content/images. We are in February, 2015 and the specific month's in the boxed.zip 'uploads' folder are (4, 6, 7, 8, 9). I ended up creating a 2014 folder.

I went ahead and tried the tutorial again using the same method. Here are my errors after refreshing.

Error on the frontend:


Warning: Invalid argument supplied for foreach() in /home2/me/public_html/dev1/wp-content/plugins/frontend_builder/frontend_builder_class.php on line 438



Warning: Cannot modify header information - headers already sent
by (output started at
/home2/retrodm/public_html/dev1/wp-content/plugins/frontend_builder/frontend_builder_class.php:438)
in /me/retrodm/public_html/dev1/wp-content/plugins/wp-super-cache/wp-cache-phase2.php on line 62



Warning:
require(/home/shindiristudio/www.shindiristudio.com/snapshop/wp-content/plugins/frontend_builder_commerce/functions/font_head.php...:
failed to open stream: No such file or directory in /home2/retrodm/public_html/dev1/wp-content/plugins/frontend_builder/functions/font_head.php on line 308



Fatal error: require(): Failed opening required
'/home/shindiristudio/www.shindiristudio.com/snapshop/wp-content/plugins/frontend_builder_commerce/functions/font_head.php'
(include_path='.:/opt/php54/lib/php') in /home2/retrodm/public_html/dev1/wp-content/plugins/frontend_builder/functions/font_head.php on line 308

And here is what happens when I try to access the dashboard:


Warning: Invalid argument supplied for foreach() in /home2/me/public_html/dev1/wp-content/plugins/frontend_builder/frontend_builder_class.php on line 438



Warning: Cannot modify header information - headers already sent
by (output started at
/home2/retrodm/public_html/dev1/wp-content/plugins/frontend_builder/frontend_builder_class.php:438)
in /home2/retrodm/public_html/dev1/wp-includes/pluggable.php on line 1178

+_+_+

Will you please assist me.

Thank you.




Shindiri Support team Administrator

Hi,

We will do the installation for You, as we've seen you didn't follow all the steps in our tutorial.
Can you send us your access data for FTP, database (phpMyAdmin) and WP login info via e-mail to support@shindiristudio.com so we could see the problem firsthand? Also, you must include your Ticket ID so we can identify your purchasing and than we can solve your issue.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

RetroDairyMart Client

Thank you,

I just sent an email to support@ . . . . with all the info requested and the ticket ID in the subject line of the email. Thank you guys!

Bryan

Shindiri Support team Administrator

Hi,

OK, not a problem.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

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