Snapshop WP NOT USABLE: REFUND PLEASE

StatusIDPriorityType
Closed24698HighSnapshop WP
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andresbotas Client

Hi ShindiriStudio Support,

I purchased the Snapshop WP theme and the front end builder is causing a world of problems. I’ve spoken to several customer support members and none of the problems I am having have been fixed. I have resorted to using another theme and am requesting a refund for purchasing a theme that was not functioning as stated. 

The total was $83.20. Customer support has been unsuccessful and all I want is my money back at this point.

Thank You,
Andres Botas

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Shindiri Support team Administrator

Hi,

We're really sorry to hear that. Could you please send the list with all your problems via e-mail to support@shindiristudio.com so we could give you the best solution for all issues?  Also we are not responsible for refunds and purchases, You have to contact Envato directly and ask for a refund.

https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-

We are sorry that You are not happy with our product.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

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