So Grid - Eight Degree child theme

StatusIDPriorityType
Closed30237HighSoGrid WP
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LewisCC Client

Hi

I just bought So Grid… and managed to configure it to display Tweets from our Twitter account…

It’s working on the page - http://agrandexposition.cornbrookcreative.uk/home/latest-on-twitter/ - currently saved as a ‘Draft’

However it doesn’t load when I publish it and add it to the scrolling Home page (all the sections on this page are WP Pages)… I can see feint text and a whirling black loading circle in the bottom right… but it never actually loads.

Any advice appreciated…

Best

Lewis

Replies

User Description Posted On
Shindiri Support team Administrator

Hi,

Can you send us your WP login info via e-mail to support@shindiristudio.com so we could see the problem firsthand? Also, you must include your  Ticket ID so we can identify your purchasing and than we can solve your issue.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

LewisCC Client

Hi

OK... I'll set up a user for you.

What level of WP access do you require? Administrator?

Best

Lewis

Shindiri Support team Administrator

Hi,

that would be great. Thank you

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

Shindiri Support team Administrator

Hi,

We have requested information from You in order to help with Your issue, could You be so kind and let us know if You have resolved the issue or is it still open.

If we do not hear from You in a weeks time period we will consider this ticket resolved.

Thank You,

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

× This ticket is closed.