So Grid Purchase

StatusIDPriorityType
Closed26503HighSoGrid WP
Profile Reply
cfelipe74 Client

Dears,
I’ve purchased your product in order to insert the Instagram and Facebook feeds in my website project. I’ve followed all the instructions, and yet, your plugin refused to function properly. Please, I’d like to know what I have to do in order to have the money I’ve payed refunded. I have no more interest to use your plugin, after all, I’ve read in the comments that it is known to doesn’t work to lots of people as well. I’ve had enough problems with it already, and my client gave up the idea of showing the feeds in the site.
I hope you understand and work seriously to avoid this kind of problem in the future. People feel robbed and it’s never a good deal!
Hope to hear from you soon.
Yours thankfully,
Felipe 

Replies

User Description Posted On
Shindiri Support team Administrator

Hi,

We are sorry to hear that you had problems with our SoGrid, its a little bit tricky to set up, thats why we created an exstensive Documentation for it.

Can we maybe help you at this moment any how?

If not, do you like some other plugin from our collection which cab ne replaced with SoGrid?

Thank you
Best regards,
Shindiri Studio | http://www.shindiristudio.com/

cfelipe74 Client

Hi,
Thanks for your answer! As I said before, my client gave up the social media feeds in the site as a consequence of those problems. So please, could you replace this for "usquare for wordpress" plugin?
How can we proceed?
Regards,
Felipe

cfelipe74 Client

I'm waiting for your reply.


cfelipe74 Client

Still waiting...

Shindiri Support team Administrator

Hi Filipe,

Please send us an email to support@shindiristudio.com so we can make a switch!

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

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