Some of issues

StatusIDPriorityType
Closed12965NormalPortal Theme WP (Not-Supported)
Profile Reply
subhash Client

Sir,
Sorry to disturb you in weekend. 
I have seen some of issues on iphone and ipads.  Navigation is not working and it  locks up browser in i-phone, while text is also cut off to a small extents in the sides.  I have tried by removing Custom css and deactivating all plugins (Except FB Builder and Rev. Slider) http://prntscr.com/4ok5u8  , but this is still not working. Please have  a look. 
http://lifesalonspa.lottadigital.com/
(I have already updated theme and plugins to latest version , while using WordPress 3.9.2 

Have a happy weekend.
Regards
Subhash

Replies

User Description Posted On
Shindiri Support team Administrator

Hi,

Can you send us your WP login and FTP info via e-mail to support@shindiristudio.com so we could see the problem firsthand? Also, you must include your  Ticket ID so we can identify your purchasing and than we can solve your issue.

Regards,
Shindiri Studio

subhash Client

Hi Br0,

Thanks for quick reply and great help. I have just sent you login credentials.

Regards
Subhash




Shindiri Support team Administrator

Communication continued over e-mail for security purposes.

subhash Client

Thanks.
Regards
Subhash


Shindiri Support team Administrator

Hello,

 

No problem at all, we are here for you

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

subhash Client

hi Admin, 

Actually site is waiting to go live as soon as these issues are resolved. Please have a look as soon as possible.

Regards
Subhash



subhash Client

Great!  

Thanks for overall  support. Problem is solved now.

Regards
Subhash

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