"Sorry, no products matched your selection."

StatusIDPriorityType
Closed22953HighSnapshop WP
Profile Reply
RC Client

Hi Support Team,

I’m having a major issue adding products to my site. Right now, I’m trying to add a variable product – a t-shirt – and there are two attributes I need to have for each item – size and color. This produces 32 variations, total. 

I set the price for all the variations, set the default options, and fill out every relevant field. 

The issue is that no matter what I do, my product page returns the error: “Sorry, no products matched your selection. Please choose a different combination.”

How do I fix this error? I’m thinking one of the included plug-ins with the template might be interfering with WooCommerce.

Thank you.

Replies

User Description Posted On
Shindiri Support team Administrator

Hi,

Could you please try to following this instruction: https://docs.woothemes.com/document/variable-product/
Also here is the video tutorial: https://www.youtube.com/watch?v=_qOmOIxpjDw
If you have any more issue can you please send us your WP login info via e-mail to support@shindiristudio.com so we could see the problem firsthand? Also, you must include your  Ticket ID so we can identify your purchasing and than we can solve your issue.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

RC Client

I've updated the status of this ticket via e-mail as per your request. Any help would be appreciated.

Shindiri Support team Administrator

Hi,

We will continue working over your issues via email.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

× This ticket is closed.