SQL error when importing database for demo content

StatusIDPriorityType
Closed19962NormalSnapshop WP
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hhm Client

Hello,

First of all, thanks for this amazing wp theme.
I really need help as I’m trying to install the demo content since now 1 day :/
I’m following step by step your tuto (http://support.shindiristudio.com/downloads/Demo%20Content%20Tutorial.pdf)

1- new fresh wp installation
2- uploaded through ftp and installed main theme and all plugins
3- uploaded through ftp into /wp-content/uploads/ the uploads folder content from demo content package (http://support.shindiristudio.com/demo/snapshop/default.zip)
4 – in phpmyadmin, droped all tables except => wp_options, wp_users, wp_usermeta
5 – tried to import the snapshop.sql file but always getting error: “#1062 – Duplicate entry ’1′ for key ‘PRIMARY’ “

I’ve repeated this whole process 5 times, with fresh install at each time, but always same issue.

I’ve also tried to install the demo content via the wp theme options, but always stuck for the “Downloads images” part.

Please any suggestion on how I can solve my problem asap ?

Thanks in advance

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hhm Client

PS: here is a screenshot of the SQL error : http://www.hostingpics.net/viewer.php?id=12320420150701102419.png

Shindiri Support team Administrator

Hi,

Don't worry we're here to help you ;)

Can you please send us your access data for FTP, database (phpMyAdmin) and WP login info via e-mail to support@shindiristudio.com so we could see the problem firsthand? Also, you must include the name of layout (name of demo content) you want to install and your Ticket ID so we can identify your purchasing and than we can solve your issue.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

hhm Client

Hi,

thanks for the feedback.
I've sent you an email with all requested infos.
I've also made a clean WordPress installation with clean db.

Thanks



Shindiri Support team Administrator

Hi,

Done! Please check you site.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

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