Strange things in the shop

StatusIDPriorityType
Closed18329HighSnapshop WP
Profile Reply
btompkins Client

http://new.oconnorbrewing.com/shop/

I\’m getting these little white boxes on my shop page. What are they?

Replies

User Description Posted On
Shindiri Support team Administrator

Hi,

Here is the solution for your issue:

.woocommerce ul.products li.product a img, .woocommerce-page ul.products li.product a img {
height: 373px !important;
}

Please insert this code in your style.css file.
Best regards,
Shindiri Studio | http://www.shindiristudio.com/

btompkins Client

https://www.dropbox.com/s/lqdtxca2v0o5qxd/Screenshot%202015-04-27%2011.41.08.png?dl=0

I'm still seeing them.. Are you sure?  You see the white box near the title


Shindiri Support team Administrator

Hi,

Really sorry we have check the issue with imaged size,  please remove the custom code for style.css.

We have solutution for your issue but we need your access data for WP and FTP.
So can you please send us your access data for FTP and WP login info via e-mail to support@shindiristudio.com so we could see the problem firsthand? Also, you must include your Ticket ID so we can identify your purchasing and than we can solve your issue.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

btompkins Client

http://new.oconnorbrewing.com/
Take a look at the shop widgets near the bottom of the page. The mouse overs are not working properly either.


btompkins Client

Hey, it's been three days since I asked this question?  This is not good support!!! I've had to launch with the weird bugs, please fix!!!  
The site is now at oconnorbrewing.com

Shindiri Support team Administrator

Hi,

Sorry for some inconvenience but we didn't work for 1st May, International Workers' Day, also please note that Support requests are being processed on business days from 07.00 to 15.00 (UTC/GMT) Monday to Friday.

As we can see we didn't receive e-mail with your access data for WP login and FTP. Can you please resent us access data for FTP and WP login info via e-mail to support@shindiristudio.com so we could see the issue firsthand? Also, you must include your Ticket ID so we can identify your purchasing and than we can solve your issue.

 
Best regards,
Shindiri Studio | http://www.shindiristudio.com/

Shindiri Support team Administrator

Hi,

We need access to WP and FTP to check the issue.

Thank you

Send us your access data for FTP, database (phpMyAdmin) and WP login info via e-mail to support@shindiristudio.com so we could see the problem firsthand? Also, you must include your Ticket ID so we can identify your purchasing and than we can solve your issue.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

 

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