Sudden gray box - Not showing all entries

StatusIDPriorityType
Closed25607NormalAll-Around WP Slider
Profile Reply
netmobilemedia Client

The slider worked perfectly yesterday. No additional add-ons, work, etc.

I open the slider to make an adjustment to one of the entries (team member) and the whole page is dark gray until I scroll down and then see the last nine entries. The slider is working fine on the site but I can not see the entry I need to edit or the first 10 entries.

I was able to do an export, I deactivated and reactivated. I then downloaded update, installed files, and still no joy.

Running WP 4.3.3 with All round slider 1.4.8

Please advise.

Thank you.

Ken
ken@netmobilemedia.com

Replies

User Description Posted On
Shindiri Support team Administrator

Hi,

PLEASE DO NOT POST VALID LOG IN DATA ON PUBLIC DISPLAY, ALWAYS SEND IT TROUGH EMAIL.

Can you send us your access data for FTP, database (phpMyAdmin) and WP login info via e-mail to support@shindiristudio.com so we could see the problem firsthand? Also, you must include your Ticket ID so we can identify your purchasing and than we can solve your issue.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

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