Technical Issues Regarding Plugins

StatusIDPriorityType
Closed28169NormalMemento WP Theme
Profile Reply
justintay Client

·        
Rev
Slider Issues

 Whenever
we activate the plugin its show the error and block the access of admin side.

·        
Shop
section issue

The images are
missing or getting the wrong path for example the women dresses marble print dress the image upliaded in admin panel is 4.jpg and in shop section its
picking 4-600×750.

woocommerce
issue
 

Your theme contains outdated copies of some woocommerce template files. How should we go about to fix this?

Replies

User Description Posted On
justintay Client

Dear Support,

To provide more information, do note that a red message showing "Error: fetch unknown" is seen when I activate the revolution slider. 

Also, for the shop section, the product images are all showing corrupted images and misaligned product labels. This could be due to the outdated woocommerce files in the theme. 

Do advise on the above points as soon as possible.

My demo link is mathy.demoaiindustries.com

Shindiri Support team Administrator

Hi,

PLEASE DO NOT POST VALID LOG IN DATA ON PUBLIC DISPLAY, ALWAYS SEND IT TROUGH EMAIL.

Can you send us your access data for FTP and WP login info via e-mail to support@shindiristudio.com so we could see the problem firsthand? Also, you must include your Ticket ID so we can identify your purchasing and than we can solve your issue.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

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