Text of pins doesnt appear in responsive devices

StatusIDPriorityType
Closed28512HighiMapper WP
Profile Reply
JesRivAma88 Client

Text of the pins doesn’t appear in responsive devices. In web, it works well, but when I access from a smartphone, if I click in a pin, the text of it doesn’t appear.

Replies

User Description Posted On
Shindiri Support team Administrator

Greetings,

Can you please send us link to your site so we can check what is causing the issue?

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

JesRivAma88 Client

My web is www.casamandal.com. So, It's a private web, and you can't access it. I could send you the credential to access to my web via mail. Thanks!

Shindiri Support team Administrator

Hi,

PLEASE DO NOT POST VALID LOG IN DATA ON PUBLIC DISPLAY, ALWAYS SEND IT TROUGH EMAIL.

Can you send us your password via e-mail to support@shindiristudio.com so we could see the problem firsthand? Also, you must include your Ticket ID so we can identify your purchasing and than we can solve your issue.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

Shindiri Support team Administrator

Hello,

Here is the custom code for your issue. Can you please try to include this code in your style.css or custom CSS field:

/* Smartphones (portrait and landscape) ----------- */
@media only screen and (min-device-width : 300px) and (max-device-width : 480px) {
.imapper-content-text.mCustomScrollbar {
height: 136px !important;
}
}

/* Smartphones (portrait and landscape) ----------- */
@media only screen and (min-device-width : 300px) and (max-device-width : 480px) {
.imapper-content {
height: 211px !important;
}
}

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

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