Theme crashes Word Press after Demo is installed

StatusIDPriorityType
Closed28037HighSnapshop WP
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kareemellis Client

While trying to set-up my site with the demo I keep getting this error when creating 3 products:
Warning: mysqli_set_charset(): Error executing query in /hermes/bosnaweb02a/b1821/ipw.ellistiecompanycom/public_html/wp-includes/wp-db.php on line 818

WordPress

Once this error occurs, I have to uninstall my instance of WordPress and reinstall the Snapshop theme.

Please advise.

Thanks,

Replies

User Description Posted On
Shindiri Support team Administrator

Hi,

PLEASE DO NOT POST VALID LOG IN DATA ON PUBLIC DISPLAY, ALWAYS SEND IT TROUGH EMAIL.

Can you send us your WP login info via e-mail to support@shindiristudio.com so we could see the problem firsthand? Also, you must include your Ticket ID so we can identify your purchasing and than we can solve your issue.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

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