Theme not aligning in various responsive layouts

StatusIDPriorityType
Closed29914HighOnion Theme Wordpress
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erichaliwa Client

Hi, we purchased the Onion theme fromo you guys a while back but now we’re having issues with the theme not aligning property in some areas of the layout. Also, is there an update to use with the new wordpress update? or when?
Thanks
Eric M.

Replies

User Description Posted On
Shindiri Support team Administrator

Hi,

PLEASE DO NOT POST VALID LOG IN DATA ON PUBLIC DISPLAY, ALWAYS SEND IT TROUGH EMAIL.

Can you send us your  WP login info via e-mail to support@shindiristudio.com so we could see the problem firsthand? Also, you must include your Ticket ID so we can identify your purchasing and than we can solve your issue. More info with screenshots of areas not working properly would be a huge plus.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

Shindiri Support team Administrator

Hi,

We have requested information from You in order to help with Your issue, could You be so kind and let us know if You have resolved the issue or is it still open.

If we do not hear from You in a weeks time period we will consider this ticket resolved.

Thank You,

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

erichaliwa Client

Hi, we changed the theme due to the urgency of presenting it for a conference the owner had.  Bottom line is that the Onion Theme has no update for the new wordpress, and the responsive feature on mobile devices also was failing to look good.  For now we took it off.  We are a media company and can't afford to have it look bad or not professional.  Can you please just let us know when you guys release an update for wordpress latest version?  Thank you!

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