Theme Update and Footer widget

StatusIDPriorityType
Closed26700HighOnion Theme Wordpress
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ibianca Client

Hello, 

When I made the theme update the footer widget I had disappeared (Newsletter sign up). now I dont have a sidebar for it as it says inactive sidebar. 

Please tell me what can I do to being the footer-sidebar back

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User Description Posted On
ibianca Client

The client's site is  http://theadditiveagency.com that one shows the footer widget cause I havent done any updates.

This is the site with the new updates and without the footer widget I need 
http://pixeldev.us/additive

Thanks


Shindiri Support team Administrator

Hi,

What exactly did you update?
Best regards,
Shindiri Studio | http://www.shindiristudio.com/

ibianca Client

I added the newsletter sign up Widget (Chimp Mate) to the footer of the site.
Screenshot here:  https://www.dropbox.com/s/eigbma3su8idm10/Screenshot%202016-07-05%2011.32.32.png?dl=0
If you see this screenshot it shows a space for footer widgets: https://www.dropbox.com/s/jnps89ids0e7y3r/Screenshot%202016-07-05%2011.33.46.png?dl=0
This is the client's current site which runs an older version of your theme.

As I tried to update the theme on our server, I realized that the footer widget area disappeared from the new site Im updating on my server. (on the back-end) 
Older version without theme and WP upgrade (everything works as intended)  
https://www.dropbox.com/s/flnt6qo05bmx2ib/Screenshot%202016-07-05%2013.40.02.png?dl=0
http://theadditiveagency.com/  (see footer)

New version with upgrades (footer widget disappears)
https://www.dropbox.com/s/reckbbuhyucduv1/Screenshot%202016-07-05%2013.40.22.png?dl=0
http://pixeldev.us/additive/  (see footer)
Thanks













ibianca Client

Any news?
Thanks

ibianca Client

Hey guys, 
This is really important. Sorry to bother you so much with this but I need to re-launch the site tomorrow and I dont know how to bring back the footer widgets...
Thanks you very much


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