Ticket ID 16424 Ignored, Please Respond

StatusIDPriorityType
Closed17658HighSnapshop WP
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Bill Client

Ref Ticket ID 16424
 
After raising a ticket on this forum, you advised to send an email to your support team to troubleshoot. You tried updating the theme as the first troubleshooting step, which is understandable, however this did not fix the issue at hand.
 
Since then you have not responded to my emails or acknowledged that this is an issue with your theme. You have also set the ticket on this site to ‘Closed’.
 
I have now been waiting since 03/03/2015 for a reply, which is an unacceptable SLA for any support team. Please respond to my query ASAP.

Replies

User Description Posted On
Shindiri Support team Administrator

Hi,

Can you please check you page: http://beardsinarms.com/checkout/

We have inserted button with text: UPDATE PRICE FOR INTERNATIONAL DELIVERY in your checkout page.

Please contact us if you have any more question.
Best regards,
Shindiri Studio | http://www.shindiristudio.com/

× This ticket is closed.