timeline not on frontend after adding a new post

StatusIDPriorityType
Closed33135HighContent Timeline WP
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combois Client
Dear Shindiri-Team,
I use the content timeline to show the history of our organization.
I added a new single post to the content timeline from the posts and set it as starting item. After saving you could not see the timeline on frontend. I can see the code block and code on backend. I have not changed any other settings.
I use WordPress 5.2.4, Avada version 6.1.1, content timeline version 4.4.4
Looking forward to your answer
Sonja

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User Description Posted On
Shindiri Support team Administrator

Hi,

First to check would be the post you loaded. Is there any custom post type ?
Note that timeline is not playing well with custom post types but uses default WP post only.

If you don't use custom post type but default WP post then we will need to check this on project directly and to do this we need access to your project.

PLEASE DO NOT POST VALID LOG IN DATA ON PUBLIC DISPLAY, ALWAYS SEND IT THROUGH EMAIL.

Can you send us your access data forĀ  WP login info via e-mail to support@shindiristudio.com so we could see the problem firsthand? Also, you must include your Ticket ID so we can identify your purchasing and than we can solve your issue.

Also note that there are few versions after 4.4.4 available. Last being big update that is available now, version 5.0

Lastly we need to inform you that your support license expired almost 3 years ago and that it need to be renewed.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

Shindiri Support team Administrator

Hi,

this was solved with changing the element used for TimelineĀ  short-code, from code-block to text-block in Avada's fusion builder.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

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