Timeline not updating

StatusIDPriorityType
Closed32841HighContent Timeline WP
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lailadin96 Client

When adding new cards to a timeline and viewing the live page, the new items are not showing on the timeline.  However, if I search the timeline I can find it.  Also, any searched item appears by itself and the timeline is not scrollable.  In other words anything you search for the timeline does not bring you to it but rather shows the item as a lone timeline.

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lailadin96 Client

I realized that adding a new item stays at the very bottom (end) of the timeline and didn't realize you needed to drag into place.  I thought it was automatic by date.

Shindiri Support team Administrator

Hi,

search item functions that way indeed. When you use keyword for search only matched results will be seen on timeline. Meaning if you use very precise search for a specific item you will most likely end up with only that item on timeline as result. Rest will be hidden until you reset search.

Safest way to position newly added item on exact spot you want is to use drag and drop like you find out yourself. Also don't forget to mark earliest date as starting item.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

lailadin96 Client

Thanks.  I also noticed that if we search the site (not within a Timeline) it will not pick up items from the Timeline.

Shindiri Support team Administrator

Hi,

we confirm that too. Timeline search is "localized" for it and should be used to find specific timeline items.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

lailadin96 Client

Thank you!  Hopefully in the future a site search can include everything.  Much appreciated!

Shindiri Support team Administrator

Hi,

no problem. We are here to help anyway we can.

We are closing this ticket as solved. If you have any new questions feel free to open new conversation.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

× This ticket is closed.