Trouble positioning and scrolling items

StatusIDPriorityType
Closed31468HighContent Timeline WP
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Martin555 Client

Dear Support Team,

I’ve some trouble on getting the WP Plugin Content Timeline to run smoothly.
Backend: Configuration is all fine, items can be added and edited, just the preview of the upper navigation-line is a bit distorted, scroll effect runs smoothly.
Frontend: Upper line looks better than in backend, but items won’t scroll smoothly, autoplay not scrolling smoothly and sliding only a few pixels every step, and image pop-up shows not centered. Maybe you could give me some hint where the interference might come from, will provide credentials by mail because it’s a customers project.

I’m sure this fine plugin will work as intended soon, thanks in advance for your support!

Martin

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User Description Posted On
Martin555 Client

Maybe it's of further assistance:
I use "Beaver Builder Plugin" for Editing Content - there I place the shortcode in a html editor field. Issues tested on Firefox, Chrome, IE: exists in all of them.

Shindiri Support team Administrator

Hi,

PLEASE DO NOT POST VALID LOG IN DATA ON PUBLIC DISPLAY, ALWAYS SEND IT THROUGH EMAIL.

Can you send us your access data for FTP and WP login info via e-mail to support@shindiristudio.com so we could see the problem firsthand? Also, you must include your Ticket ID so we can identify your purchasing and than we can solve your issue.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

Martin555 Client

Dear Support-Team and other Readers,

I solved the problem by myself: for anyone who might run into same troubles:

Content Timeline WP seems not to be working with the current version of jQuery (3.3.1) - only with the presupplied (by today 2018-03-20) jQuery-version of Wordpress (1.12.4)
Until now, I used the plugin "jQuery-Updater" that kept my jquery up to date, which I now had to deactivate for the timeline to run.
Maybe would be a great thing to support newer jQuery version in future release of "Content Timeline WP".

Anyway, great plugin keep up the good work and have a troubleless week ;-)

Martin

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