Unable to create a new slide

StatusIDPriorityType
Closed31511HighWooSlider WP Plugin
Profile Reply
apdesign Client

Hi
when I click on “add new” slide the site crash … it remain on the load page and after 1 minute the page become white.
The site is
http://www.bshair.it/wp-admin
User: demo2018
Pwd: demo2018!

Thanks

Replies

User Description Posted On
Shindiri Support team Administrator

Hi,

PLEASE DO NOT POST VALID LOG IN DATA ON PUBLIC DISPLAY, ALWAYS SEND IT THROUGH EMAIL.

Can you send us your access data for FTP and WP login info via e-mail to support@shindiristudio.com so we could see the problem firsthand? Also, you must include your Ticket ID so we can identify your purchasing and than we can solve your issue.

Keep in mind we moved this ticket to private so your information visible on last message cant be seen and misused by anyone who can see it. This is public forum.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

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