Upgrading from 1.0 to latest version

StatusIDPriorityType
Closed28660HighuSquare WP
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emilyshoop Client

I am upgrading a site that is using uSquare 1.0: https://www.mwines.com/company/

The header portion is white text on white background.  There are no options for changing this in 1.0, so I just ordered your most recent version.  However, I’m unable to upload the plugin because the old uSquare already exists in the plugins folder.  Can you tell me how to upgrade it without losing all the content? 

I am in a major crunch to get this fixed today. 

Thanks for your help.

Replies

User Description Posted On
Shindiri Support team Administrator

Hi,

U can freely uninstall old one and install new one after. all Content will be there.

If u have any more questions feel free to contact us.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

emilyshoop Client

I just deactivated the old one, and tried to install the new one, and it wouldn't take because usquare is already in the folder.  So I deleted the old usquare, and activated the new one, and now I don't know where to find the old data.  Please help.


Shindiri Support team Administrator

Hi,

PLEASE DO NOT POST VALID LOG IN DATA ON PUBLIC DISPLAY, ALWAYS SEND IT TROUGH EMAIL.

Can you send us your access data for FTP, database (phpMyAdmin) and WP login info via e-mail to support@shindiristudio.com so we could see the problem firsthand? Also, you must include your Ticket ID so we can identify your purchasing and than we can solve your issue.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

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