Urgent -Cropping images

StatusIDPriorityType
Closed22650HighAll-Around jQuery
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Tinafernandes Client

Hi,
bought and is using the content-slider. Can\\\’t seem to crop the pictures properly?
What I need is to keep the aspects of the image and scale it and crop it to fit within the circle/square.
Instead, I only seem to be able to set fixed height/width, wich will stretch the image and make it view wrong.
It is an urgent problem for an upcoming project tomorrow so would appreciate a fast reply and solution.
Thanks
Tina

Replies

User Description Posted On
Shindiri Support team Administrator

Hi,

Can you please send us your access data for FTP and WP login info via e-mail to support@shindiristudio.com so we could see the problem firsthand? Also, you must include your Ticket ID so we can identify your purchasing and than we can solve your issue.

Don't forgot to send us the number of the slider with wrong aspect ratio.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

Tinafernandes Client

Hi,
this is a general problem and just need to know what criterias to set to avoid the stretch of the images.
I will not be able to send any logins as the page is protected (not public) and highly confidential.
To repeat: All pictures in the slider is shown as fixed size (231x231 px) and currently won't consider the original image dimensions. I need the slider to scale to a certain width buth then set the height according to the original image dimension, not stretch it! Thank you for fast reply. Tina



Shindiri Support team Administrator

Hi,

You have on the right side panel an option called:
Automatically resize images, you can turn this off.

Or you can make the picture PNG, 231x231, in which you will put that rectangle picture, and on the end you can set transparent pixels.

Two solutions.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

Tinafernandes Client

As first stated, we have the jquery plugin, not a wordpress site!
So we need to solve it with code.
Pictures are uploaded with different formats so we need the slider to handle this and not stretch the images.
Tina

Shindiri Support team Administrator

Hi,

The developer took it to see if its possbile.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

Shindiri Support team Administrator

Hi,

Unfortunately this would not be possible without a whole workup of the plugin.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

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