URL Photos in the Timeline

StatusIDPriorityType
Closed32182HighContent Timeline WP
Profile Reply
AFH Client

Timeline style: Flat

When pressing on the photo in the timeline, it just shows a magnifying glass and when you click on it, it just give this message  “Image cannot be loaded. Make sure the path is correct and image exist.” while there is a little loading window where nothing happens and it goes back to the timeline.

When right clicking on the photo then clicking on “Open a new tab” it takes me to the URL that I want. 

So is there a way to just click on the photo and it goes straight to the url in a new tab without showing the magnifying glass or right clicking… etc.

Thank you!

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User Description Posted On
Shindiri Support team Administrator

Hello,

did you try to use photo url option to override the gallery and go strait to the URL on click? Check this screenshot: http://prntscr.com/krnc69

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

AFH Client

Yes, I already have the url in there. On mobile it works perfectly, you press and it goes to the urm but on PC that magnifying glass shows up and unless you right click - open a new tab - it wont go to that url. Instead it it just give this message  “Image cannot be loaded. Make sure the path is correct and image exist.” while there is a little loading window where nothing happens and it goes back to the timeline.


Shindiri Support team Administrator

Hi,

ok we will need to check this issue more closely.

PLEASE DO NOT POST VALID LOG IN DATA ON PUBLIC DISPLAY, ALWAYS SEND IT THROUGH EMAIL.

Can you send us your access data for FTP and WP login info via e-mail to support@shindiristudio.com so we could see the problem firsthand? Also, you must include your Ticket ID so we can identify your purchasing and than we can solve your issue.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

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