Visual Composer conflict

StatusIDPriorityType
Closed26940NormalHotMag Wordpress
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mrkjhnwht Client

Whenever I activate Visual Composer, most of my site seems to just disappear. I got in touch with the Visual Composer team, and they said this: 

The issue is because there is a Visual Composer related code present in your theme added by the theme author. You will have to get rid of it. I would advise you to do so with the help of theme author, otherwise you might loose the extra elements added by him. Once this is done, you can install the standalone plugin and it will work fine. Kindly check.”

Could you do that for me please? I can send the necessary login details if need be.

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User Description Posted On
Shindiri Support team Administrator

Hi,

PLEASE DO NOT POST VALID LOG IN DATA ON PUBLIC DISPLAY, ALWAYS SEND IT TROUGH EMAIL.

Can you please send us your access data for FTP and WP login info via e-mail to support@shindiristudio.com so we could see the problem firsthand? Also, you must include your Ticket ID so we can identify your purchasing and than we can solve your issue.

Also we need more information about the problem you have and please include the screenshots so we could see and give you the best solutions.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

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