We needed the BOXED - CENTRAL VERSION installed

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Closed19214NormalSnapshop WP
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KickFire Client

On kitchenkneads.wpengine.com we were trying to install the content for the Boxed Central Version, not what you put together for us. Can you please fix it?

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User Description Posted On
KickFire Client

Can you also do it without overwriting our completed work? We had input hundreds of products already. I will be going to a back up to restore that work. Thank you.

Shindiri Support team Administrator

Hi,

There is no option to preserver your work and install a new Demo site, either your work remains or the new DEmo will overwrite the content you had.

There is no other way.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

KickFire Client

Ok, can we configure the theme to be the boxed Central Version without uploading the demo content? If there is documentation on how to do that I'm glad to do it myself. 

Shindiri Support team Administrator

Hi,

Unfortunately there is not, it needs the whole package to be installed fresh if you want the Boxed version of the site. We would gladly help if there is another way :(

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

KickFire Client

Could we download the products in bulk on our end, have you do the boxed version, and then upload the products in bulk again? Either by plugin or by database?

Shindiri Support team Administrator

Hi,

Can you please try to install ONLY DEMO for THEME OPTIONS: http://prntscr.com/7cjqpb

Without pages, posts and products.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

KickFire Client

When I click that button it pulls up the overlay that says Installing Demo Content. Please Wait! and then nothing. It's been stuck on that screen now for an hour. What should I do next?

Shindiri Support team Administrator

Hi,

Can you send us your WP login info via e-mail to support@shindiristudio.com so we could see the problem firsthand? Also, you must include your  Ticket ID so we can identify your purchasing and than we can solve your issue.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

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