what does this mean I dont know how this helps me

StatusIDPriorityType
Closed18831NormalAll-Around WP Theme
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mseibel Client

 

mseibel
Client  
I see that on your demo the rev slider is full width and I cant figure out how to do that on my site http://tmaxdialer.com/dial can you assist me?
 

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User Description Posted On

 

Shindiri Support team
Administrator  
Hi,

Can you please try to set your slider like in our demo site: http://prntscr.com/75f2tk
 Best regards,
 Shindiri Studio | http://www.shindiristudio.com/
 

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User Description Posted On
Shindiri Support team Administrator

Hi,

Can you send us your WP login info via e-mail to support@shindiristudio.com so we could see the problem firsthand? Also, you must include your  Ticket ID so we can identify your purchasing and than we can solve your issue.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

Shindiri Support team Administrator

Hi,

In the print screen are all the settings you need to set the sliders options the same as ours, to be full widht.
Best regards,
Shindiri Studio | http://www.shindiristudio.com/

mseibel Client

what print screen and how do I know.....I gave you login info so you could test it and set the slider to full screen......this is a live site so I don't want to set those options because it jacks it up.  here is it at full screen http://tmaxdialer.com/dial/test/

Shindiri Support team Administrator

Hi,

Unfortunately you are using a purchase code for All Around WP Theme, and asking us for supporting a 3rd party plugin, Revolution Slider is not one of our plugins, and also you do not have the theme present you have some other theme installed so we can not help you.

We are very sorry

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

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