White page....

StatusIDPriorityType
Closed19473NormalSnapshop WP
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fr4gde4l3r Client

Hi 
I just bought your theme and installed it.
no matter waht i choose in the options the page is always blank.
I wanted to start setting up the header so I uploaded the logo-image and saved the settings… nothing….
the site is werkstatt-aufkleber.de
waht am I doing wrong?
thx, fr4gde4l3r

Replies

User Description Posted On
Shindiri Support team Administrator

Hi,

Try to deactivate all plugins and activate one be one.  Maybe you have problem with "freezes" plugins. Also if you have any more issues please send us your WP login info via e-mail to support@shindiristudio.com so we could see the problem firsthand? Also, you must include your  Ticket ID so we can identify your purchasing and than we can solve your issue.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

fr4gde4l3r Client

THx for the fast support!
deaktivating all the plugins and activating them one by one did the trick....
If i ecncounter more issues, i'll write again...
thx a lot!



Shindiri Support team Administrator

Hi,

Yes this is the small trick with issue with plugins.

If you have more questions feel free to contact us.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

fr4gde4l3r Client

I'm having an issue with the header... i want the header to be full-width but even with the "wide" layout i still have 93 px margin left and right...
couldn't find anything about it in the documentation ...


Shindiri Support team Administrator

Greetings,

Can you please send us link to your site so we can check what is causing the issue?

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

fr4gde4l3r Client

sure: aufkleber-werkstatt.de
do you need a login?

fr4gde4l3r Client

I'm sorry that was the other way around... werkstt-aufkleber.de
XD

fr4gde4l3r Client

Somehow I can't type today... XD let me take it real slow:
werkstatt-aufkleber.de
thats the one XD sry for all the posts ^^


Shindiri Support team Administrator

Hi,

Can you please give us more details about your header (header menu) http://prntscr.com/7g4cpb now your menu is full-width and if you want to change you need try to change css and more others files whit menus code.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

fr4gde4l3r Client

got it by fiddeling with the css, thx !


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