window.tinyMCEPreInit is undefined error

StatusIDPriorityType
Closed19087HighAlfa Theme WP
Profile Reply
carlose927 Client

I’ve noticed a weird issue while saving in the visual editor. The “Backend editor” allows me to save, but rows get nested into one another, and while trying the “Frontend editor” I am seeing this error in my console and it does NOT save.

TypeError: window.tinyMCEPreInit is undefined

Seems to be coming from this file:
https://www.dropbox.com/s/m2yrhaqcwrq200c/Screenshot%202015-05-28%2016.45.56.png?dl=0

But i DO notice that whenever i try adding the “Sections”  Element, i see the draggable area on the top left, which others do not seem to have. Which makes me think that something may be broken with it.
https://www.dropbox.com/s/tt008vz6sqmvfxh/Screenshot%202015-05-28%2016.50.26.png?dl=0

Replies

User Description Posted On
Shindiri Support team Administrator

Hi,

Whicch version of VC and theme are you running?
Best regards,
Shindiri Studio | http://www.shindiristudio.com/

carlose927 Client

It is Version 4.4.3

Shindiri Support team Administrator

Which version of Alfa theme?

Shindiri Support team Administrator

Hi,

We have requested information from You in order to help with Your issue, could You be so kind and let us know if You have resolved the issue or is it still open.

If we do not hear from You in a weeks time period we will consider this ticket resolved.

Thank You,

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

× This ticket is closed.