WooCommerce Coupon issue? cf ticket ID : 17226

StatusIDPriorityType
Closed17924HighSnapshop WP
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osaunier Client

Hi,
Still no news about this problem? It’s been now 4 weeks.
Regards

Replies

User Description Posted On
Shindiri Support team Administrator

Hi,

Sorry for late reply.

Here is the solution for resolving the issue with refresh price after inserted coupon:

<form><input type=button value="UPDATE CART"onClick="window.location.reload()"></form>

Insert this code in your checkout page.

Please contact us if you have any more questions.
Best regards,
Shindiri Studio | http://www.shindiristudio.com/

osaunier Client

Hi,
Thanks for this, I'm going to try it.
Is that a full reload of the page?
Thanks
Olivier

osaunier Client

Ho OK i've try it... It's a button... seriously?
That's the quality support you propose???

osaunier Client

OK sorry but I put this on the ThemeForest comments!!!!

It's a shop template and the shop functions are not working and you do nothing!!!

I send you things by mail too.

Olivier

Shindiri Support team Administrator

Hi Mr Olivier,

As you can probably understand, this is not something that can be fixed in a few days, and we have offered you some work-around solution so your site is up and running while we can work on fixing the issue, there are a lot of customers and only so many hours to have work on.

We did noted the bug, its started frequently happening when Wordpress updated and WooCommerce did gone trough a huge amount of changes in a very short period of time without announcements, which caused our product harm.

So, if you do not mind, we would be grateful if your language on public display would be a bit less aggressive to our side, because we are doing everything we can to ensure every client is happy, but without your willing to work with us an accept some of the work-around solutions to give us more time we can not succeed in that.

Thank you again for making us aware of this problem

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

 

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