Alright, here’s the deal… You guys have gone into our site to correct something and it has broken our woocommerce cart. You then have ignored my partner’s emails and requests that are copied below. I need you guys to fix this issue. We have had more problems with this theme than I have ever experienced with any of my site builds before. I have rebuilt this website three times now because of transfer problems, server problems, and frankly, I’m fed up. I need you guys to fix the current problem with the woocommerce plugin ASAP. The cart page does not work.
From: ShindiriStudio Support <email@example.com> Sent: Friday, February 27, 2015 9:09 AM To: Rachel Arnone Subject: Re: Another Theme Issue
Unfortunately we are unable to connect to your FTP, can you please add
our IP address to white-list 184.108.40.206? Or can you please send us correct access data for FTP so we could see the issue firsthand?
Shindiri Studio | http://www.shindiristudio.com/
On 26-Feb-15 10:48 PM, Rachel Arnone wrote:
Please see attached screen shots. Why is this happening? When I disable the shipping calculator it disappears from both locations. This same behavior happens with the plugin for authorize.net on the Checkout page. Please help.
We are very sorry for your issues. We have fixed your site. The issue was not with our theme.
You have installed plugin WooTax which caused issues with your site functionality. We have disabled WooTax plugin, tested your site and everything is working fine.
Feel free to test it yourself and if you have any issues contact us, we will send our ninjas to help.