WP Content TImeline Plugin not Uploading

StatusIDPriorityType
Closed30647HighContent Timeline WP
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423creative Client

Hello,

Great plugin demo, but it will not install. We’ve got a WordPress 4.8.2 running Enfold theme.

We’ve attempted multiple times, re-downloaded the plugin and it gives us a “The package could not be installed.  No valid plugins found.” error message.

Any insight is much appreciated.

Andy Gutowski

Replies

User Description Posted On
Shindiri Support team Administrator

Hi,

we did not have a problem like that at least for quite some time. That can be related to wide range of potential problems with plugin or with word-press and even hosting. Can you please give us access so we can investigate the issue.

PLEASE DO NOT POST VALID LOG IN DATA ON PUBLIC DISPLAY, ALWAYS SEND IT THROUGH EMAIL.

Can you send us your access data for FTP, and WP login info via e-mail to support@shindiristudio.com so we could see the problem firsthand? Also, you must include your Ticket ID so we can identify your purchasing and than we can solve your issue.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

423creative Client

We just sent the info in a separate email.

Thanks!
Andy

Shindiri Support team Administrator

Hi,

we confirm support team received mail with info they need. Thank you

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

Shindiri Support team Administrator

Hi,

support team sent you info about solution for your issue via email.

Best regards,
Shindiri Studio | http://www.shindiristudio.com/

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