How to add more social media at the footer?
July 11, 2017 at 8:05 am
Hi,There seems to be limited social media icons at the bottom. For exa...
Theme not aligning in various responsive layouts
May 31, 2017 at 12:48 am
Hi, we purchased the Onion theme fromo you guys a while back but now w...
February 18, 2017 at 9:56 pm
I downloaded WP files ONLY. I also downloaded ALL Files and Docu...
Hide the Side title
October 22, 2016 at 8:39 pm
Hello, on the home page, I'd like to hide the headline.Can you show me...
Designating a page instead of a view type.
October 10, 2016 at 2:17 am
I have designed my website using the Masonry Portfolio Version (onion-...
Visual Composer on Posts
October 9, 2016 at 10:22 pm
I can\\\'t seem to be able to use Visual Composer on Posts. Loading a ...
Masonry Grid Gap Isnt Working
September 7, 2016 at 5:56 pm
basically as the subject line says, I cant get the gap to change on th...
Can’t install demo content
September 2, 2016 at 11:01 pm
Hello, I tried to install the demo content using the "Onion optio...
Old ticket follow up
June 30, 2016 at 1:59 pm
Hello, it seems like a long time ago you guys helped me implemen...
Theme Update and Footer widget
June 30, 2016 at 1:38 pm
Hello, When I made the theme update the footer widget I had disap...
Contact Page Error- Map no longer working
May 16, 2016 at 9:52 pm
The latest Wordpress update has created a problem with the contact pag...
May 15, 2016 at 11:40 am
How to translate onion contact form placeholder strings? For the other...
Broken theme- style sheet
by squibble design
April 19, 2016 at 4:31 pm
Good afternoon, I have been using your theme and there seems to b...
Contact form not working
April 17, 2016 at 2:08 am
The contact form (onion shortcode) is not working correctly. It is not...
Visual Composer Issue
April 15, 2016 at 6:49 pm
I just purchased your theme and I am having some issues with the recom...
Content timeline doesn’t works on Betheme
April 11, 2016 at 1:58 pm
Hello, Next and previous doesn't works on betheme. Can u help me ...
Archive Category Selection
March 16, 2016 at 7:11 pm
Hi, Really enjoying working with your great theme. But have an is...
Demo Data for Version 3
March 11, 2016 at 4:47 pm
Hello,i need the demo data for Version 3. The Importer in WP isn't wor...
Visual composer license
February 27, 2016 at 10:08 pm
Hi, I just bought your theme and i can't find visual composer license ...
Theme Installation failed
January 27, 2016 at 5:54 pm
Hello Guys ! Great Theme thks !But I\\\'m actually experiencing a...
January 10, 2016 at 6:01 pm
Hi, Great Theme you've made guys. I only got a problem with activ...
Having trouble getting the theme started
January 6, 2016 at 5:15 am
Hello guys, I just both the Onion theme witch is really awesome, but I...
Visual Composer – Unable to Update
December 14, 2015 at 6:37 pm
Hello, I've unfortunately not been able to update my Visual Compo...
Can’t load Demo content after load Onion Theme
December 10, 2015 at 2:11 pm
I have installed Wordpress from scratch and followed your instructions...
Cannot seem to edit anything
December 9, 2015 at 8:28 pm
Hi there,I know a little about coding. I am trying to edit the homepag...
December 7, 2015 at 6:15 pm
Hi there, I am having trouble with the header transition. I would...
Homepage Theme Question
December 1, 2015 at 2:45 pm
Hi,I successfully installed the Onion theme and I want to implement De...
WP Onion Theme Not Working
November 29, 2015 at 10:28 pm
Hi, I installed the WP Onion theme on a fresh installation on Digital ...
November 23, 2015 at 9:31 pm
Is there a way to make the icons linkable to a page within the site?Se...
A few problems
November 23, 2015 at 1:04 pm
1) Is there a better way to embed video on this site? The YouTube embe...
Menu Disappears on Click
November 17, 2015 at 9:01 pm
Clicking on the menu or hamburger causes it to disappear. No menu is s...
Please activate your copy of Visual Composer…
November 9, 2015 at 9:37 pm
The Back-end keeps on saying this message: Hola! Please acti...
Why is ticket 22453 closed? Not solved!
November 9, 2015 at 2:01 am
Hi you,I am really NOT happy that you close a ticket by just saying "w...
Video in a post?
October 30, 2015 at 5:59 pm
Is it possible to add video a gallery post? I can add the media, but i...
Closed Ticket follow up 22748
October 29, 2015 at 8:07 pm
Sorry I dont know how to re-open old tickets. http://support.shin...